23 March 2020

HP’s initiatives against COVID-19

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These are difficult and unprecedented days for all of us. And our number one priority in a moment like this is making sure we are doing everything we can to keep ourselves and our loved ones safe and healthy. HP is taking special measures against COVID-19 to ensure the wellbeing of all its employees.

The company has also committed to doing everything it can to support communities and respond to the challenges of this global pandemic. That’s why Enrique Lores, HP president and CEO, announced a series of actions taken by the company to marshal HP’s technology and resources to help those in need.

The HP Foundation

The HP Foundation is said to be devoting significant resources to support community response efforts over the coming weeks and months. The Foundation is reported to be working with both global and local partners to prioritize actions where it can have the greatest impact. In addition, the company recommends its employees to use their HP Giving and Volunteering tool for those who would like to donate to organizations that are providing COVID-19 relief both globally and locally. More detail will be shared as HP finalizes these programs.

The company is also ensuring that all its hourly employees receive their planned wages. It will also to support contractors and contingent workers who support its sites, such as food service and building services.

Donations and customer support

HP claims to donate millions of dollars in technology and support through a concerted effort across Personal Systems and Print to help students, families and communities. As part of these efforts, all consumer product warranties expiring between March 1 and April 30 2020 will be automatically extended for 30 days. It is also providing 24/7 Concierge Service to answer customers’ top questions related to COVID-19 at hp.com/help. The Personal Systems, Print and Commercial Organization teams will continue to share updates on steps the company is taking to help people and communities in need.

HP 3D printers to create medical equipment parts

HP also announced that it will mobilize its 3D Printing team and Digital Manufacturing Partner Network to design, validate and produce essential parts for medical responders and hospitals. This includes parts such as ventilator valves, breathing filters and face mask clasps, as well as entirely new parts such as plastic door handle adaptors which enable easy elbow opening to prevent further spread of the virus. The company will make available any HP proprietary design files for these parts so they can be produced anywhere in the world and are also helping end-customers bridge potential supply chain interruptions by expanding distributed print-on-demand capabilities.

HP BioPrinters and associated supply cassettes are said to be deployed free of charge to NGOs, government agencies and pharmaceutical companies to accelerate drug and vaccine research to combat COVID-19.

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